Privacy Policy

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At QM Group, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and applicable U.S. State Privacy Laws, including the California Consumer Privacy Act (CCPA).  

 We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, and mailing address
   
• Technical Data: IP address, browser type, and cookies collected automatically when you visit our website

 We use the information collected to:

• Respond to your inquiries or requests
   
• Improve our website functionality and user experience
   
• Comply with legal, safety, and audit requirements (including AODA and ADA obligations)  

By using our website, you consent to the collection and use of your information as outlined in this policy.

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help operate our website or business, under strict confidentiality
   
• Legal Authorities: When required by law or necessary to protect safety and security   

Your information may be stored on servers located in Canada or the United States. Data protection laws may differ between jurisdictions, but we take appropriate steps to ensure your information is handled securely and in compliance with applicable laws.  

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
   
• Correction: Request corrections to inaccurate information
   
• Deletion: Request deletion of your data, subject to legal requirements
   
• Opt-Out: Opt out of marketing communications at any time

We use physical, electronic, and administrative safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

QM Group Privacy Office

Email: vgrajales@qmigroup.com